Privacy-Policy - Spanish Guitar Academy

Privacy Policy

The Spanish Guitar Academy guarantees the protection of all personal data provided by the User, in compliance with the provisions of Spanish and European regulations on data protection and information society services, as well as any other Law or regulation that complements or replaces the previous ones.

Identity of the person in charge: José María Gallardo Del Rey,
Email: oficina@gallardodelrey.com
Registered office at 41001 - Seville - Spain
N.I.F: 28858745X

Activity: Training services through paid and free courses taught online and that can be followed both online (online classes held in real time) and offline (classes recorded on video).
The personal data collected through SGA will be incorporated into a file under the responsibility of José María Gallardo Del Rey.

1. Personal data of the SGA user

In compliance with the provisions of the personal data protection regulations, we inform you that to make use of the services offered by www.gallardodelrey.com it may be necessary for you to provide us with certain personal data, which will be incorporated into files of the who will be responsible SGA.

The data object of treatment will only be those that the User facilitates through:

- Registration form https://spanishguitaracademy.com/register/ - name and email

- User profile form at https://spanishguitaracademy.com/my-account/ - name and email.

– Formularios de compra y suscripción: para poder realizar el pago del curso o de una suscripción (mensual, anual o lifetime) utilizamos la plataforma de pagos PayPal, que se encuentra dentro del Espacio Económico Europeo, y que protege sus datos según su política de privacidad. También usamos Stripe, puedes encontrar completa información sobre su política de privacidad en esta página.

- Contact form or online chat for direct communication and attention to queries made by users who wish - name and email. You can see their privacy policy.

- Access and registration forms for online sessions by videoconference where classes and tutorials are given in real time. We use the Jitsy platform, a company that has a self-certification for the EU-US Privacy Shield. USA and the Swiss Privacy Shield. In addition, Jitsy due to the application of the General Data Protection Regulation (GDPR) of the EU guarantees that any transfer of personal data outside the European Economic Area in connection with its relationship with Jitsy will be carried out in accordance with the GDPR. You can see their privacy policy

We also receive via email the data that our users decide to send to info @ spanishguitaracademy.com.

All data is treated in accordance with this privacy policy and used to respond to your query / communication, keep you informed of our training activities and to comply with the corresponding legal or contractual obligations.

In the forms there are certain fields that must be completed in a compulsory way in order to adequately attend to the requests made. Non-mandatory fields are voluntary in nature.

The data transferred to SGA (for example, public profile, email address, etc.) by other social networks such as Facebook and Twitter or others will be processed when the registration in www.gallardodelrey.com is made through them. . In any case, during access through these systems, permission will be requested on the specific information to be collected.

1.1 How personal data is used

SGA will use the personal data of the Users of www.spanishguitaracademy.com for the purposes indicated below:

- Manage the User's registration and account in www.spanishguitaracademy.com

- Make communications within www.spanishguitaracademy.com about the management of the services offered by SGA

Conduct surveys on your satisfaction with www.spanishguitaracademy.com and the quality of the courses or other services offered through it.

- Process payments, issue invoices and carry out the corresponding legal services.

- Manage the use of the different functionalities offered in www.spanishguitaracademy.com.

- Respond to your requests and provide the services offered through www.spanishguitaracademy.com.

- Show commercial information about courses or related training actions

The categories of data that are treated in SGA are identifying. Specially protected data categories are not treated.

When browsing www.spanishguitaracademy.com non-identifiable data may be collected, which may include IP addresses, geographical location (approximate), a record of how the services and sites are used, and other data that cannot be used to identify the Username.

SGA does not use your personal data for a purpose other than that indicated in this privacy policy. Failure to enter the personal data indicated as mandatory may have the consequence that the contracted training service cannot be provided or your request can not be attended.

The personal data collected voluntarily (not mandatory) will form part of the account that the user must expressly activate in order to make it public. The user has a space for configuration and use of their personal data that can be accessed from https://spanishguitaracademy.com/account

1.2 How information is shared on www.spanishguitaracademy.com

We process your personal information for the purposes mentioned above when we have at least one of the following legal bases:

-Express consent.

-Execution of a contract: when we need your personal information to offer you the services and products you requested, to respond to your inquiries or so that we can take the measures you request before signing a contract.

-Legal obligation: when we must comply with tax regulations, accounting and other legal issues, as well as comply with a court order or an administrative authority.

-Legitimate interests: we can process your personal data on a basis of legitimate interest as long as you are already a user of SGA and it is about similar products or services on which you consented, contracted or requested measures prior to contracting.

The user who so decides may register, creating a user account using his name, surname, email and password, after creating said account, the user can voluntarily create a personal profile in which to include the information that he decides. share (among others, image, user on Twitter networks, user on Facebook, website address, as well as a text field in which the user can leave the comment "about me"), along with other information related to the activity of the User in www.spanishguitaracademy.com. The data contained in the User Profile will be private information and, therefore, cannot be seen by the rest of the Users of www.spanishguitaracademy.com, registered or not, if the User does not expressly grant their consent.

Likewise, the User's activity in www.spanishguitaracademy.com (courses in which you have participated, evaluations, etc.) can also be shown to other Users of www.spanishguitaracademy.com without the need for them to consult the personal Profile of said User, if the User expressly grants their consent.

On the contrary, there will be other information of the Users (billing data, etc.) that www.spanishguitaracademy.com In no case will they be shared unless there is a legal or judicial obligation.

1.3 Commercial communications by electronic means

In cases in which the User has not expressly consented to receiving commercial communications, SGA will not send commercial or advertising information by email, be it of a general nature or adapted to their personal characteristics, about the courses or any other products or services. offered.

To make the commercial communications that we send to the Users adapt to their particular preferences, SGA may carry out segmentations and other treatments of the data collected about the User, including those generated as a result of browsing through www.spanishguitaracademy.com and the use of the functionalities and services offered through it.

1.4 Transfer of data to third parties

The data collected in www.spanishguitaracademy.com They will not be transferred to third parties without a legal basis that legitimizes this treatment or in the cases necessary for the fulfillment of the training services that you hire or request.

The provision of the services offered by SGA requires the contracting or use of hosting, storage, management and processing services, among other technical issues, with the companies listed below and that will be considered Data Managers. You can know the Privacy Policy of the Treatment Managers in the following links:

Paypal: company used to manage debit and credit card payments on the website. Located at 22-24 Boulevard Royal L-2449, Luxembourg. If you register in the Paypal Services to complete the payment, we receive limited information such as name, email, date of payment and amount paid. Paypal uses and processes your payment information in accordance with the following privacy policy.

Stripe: company used to manage debit and credit card payments on the website, located in the United States. It has a security agreement called the Privacy Shield, in accordance with the requirements of the European Data Protection Committee, which can be consulted. When completing a payment using this service, Stripe communicates the last four digits of your payment card, the country of issue, and the expiration date to us. Stripe uses and processes your complete payment information in accordance with the following privacy policy.

Google Analytics: statistical data analysis service provided by the company Google LLC, located in the United States that has a security agreement called Privacy Shield between the EU-US. and Privacy Shield between Switzerland - USA, in accordance with the requirements of the European Data Protection Committee and which can be consulted. Google uses and processes your complete payment information in accordance with the following privacy policy.

Facebook: Herramienta utilizada como red social y de contacto con usuarios y clientes. El servicio es prestado por la empresa Facebook Ireland Ltd. Facebook posee un convenio de seguridad denominado Escudo de Privacidad conforme a las exigencias del Comité Europeo de Protección de Datos y que puede ser consultado Facebook usa y procesa su información conforme a la siguiente política de datos.

Mailpoet Email marketing service, mailing to send commercial information and all kinds of communications about the services contracted by the user. Mailpoet uses and processes your information in accordance with the following privacy policy

1.5 Minors

By sending us their data through the forms provided or by email to the corresponding mailboxes, the User must expressly confirm that they are over 16 years of age.

If you are under 16 years of age and have accessed this website without notifying your parents, you should not register as a user.

Only those Users over 18 years of age who have the necessary legal capacity will be empowered to contract offers that involve the disbursement of financial amounts.

People who do not meet the above requirements must carry out their actions through their parents or legal representatives.

1.6 Exercise of the rights of access, rectification, cancellation, portability, oblivion or opposition (Articles 15 to 21 RGPD)

Users may exercise, at any time, their rights of access, rectification, deletion, opposition, portability and limitation to the processing of their data by going to the following electronic address: office @ gallardodelrey.com "DATA PROTECTION" and accompanying a copy of the document that proves your identity.

However, other means may be used to recognize the identity of the user and / or client who wishes to exercise any of the above rights. as well as file a claim with the control authority.

2. Data retention period

The User's personal data will be actively processed as long as they hold the status of User of the SGA Services, that is, as long as they do not exercise their right of deletion. The user can exercise their right of deletion at any time. In case of exercising it, your data will be blocked and kept in a restricted way at the disposal of the competent authorities for a period of 5 years to attend to compliance with the legal provisions as well as the possible responsibilities arising from the treatment.

3. Modifications

SGA reserves the right to make changes to this Privacy Policy, therefore Users are advised to visit it periodically.

When relevant changes occur in the Privacy Policy, Users will be notified for their acceptance through notices at https://spanishguitaracademy.com or through email or through any other appropriate procedure depending on the circumstances.

4. Secret and data security

The use and treatment of the personal data of the users will be carried out respecting their confidentiality and use in accordance with the purpose for which they were collected. For its custody, we will adopt the necessary measures to avoid alteration, loss, treatment or unauthorized access, as established by current data protection regulations. https://spanishguitaracademy.com includes an SSL certificate, a security protocol that makes your data travel in an integral and safe way. The transmission of data between the server and the web user is encrypted or encrypted.

The following security standards are used:

• Access to the database is done by supplying username and password.

• There is a firewall that prevents access to the database from outside the server.

• Access to the database is done by supplying username and password.

• Access to the website is done through a secure site

• Encryption of access codes, both for administrators and users of the site

• There are brute force attack blocking systems in different services

• There are measures to block portscans attempts and to block them if necessary.

• Software versions have been hidden as well as other "Security by Darkness" measures.

• Security fixes have been applied to the PHP configuration, functions that can be problematic have been disabled, timeouts corrected, and so on.

• In order to guarantee business continuity, measures have been implemented to mitigate possible DoS attacks (for DDoS, OVH has its own systems)

SGA cannot guarantee the complete invulnerability of the Internet and therefore the violation of data through fraudulent access by hackers and other attackers. In the event of a security incident, SGA will notify the affected party as well as the corresponding data protection authority in the shortest possible time after becoming aware of it.

Any member or collaborator of SGA duly authorized to process your data will be under the obligation of confidentiality and respect for current regulations on data protection.

5. Legitimation

The legal basis for the processing of your data is the consent, the legitimate interest or the execution of the contract.

To become a user of this website, consent is required with this privacy policy.

The commercial offer of services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the resolution of the subscription or purchase contract.

The contracting of any of the services offered by SGA is carried out according to the terms and conditions that appear in the following terms and conditions.

6. Applicable jurisdiction and jurisdiction

This Privacy Policy is governed by Spanish law. "The parties submit for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of Seville.

7. Measurement of audience and user behavior

This Website uses the audience and behavior measurement tools of Google Analytics and others that allow analyzing the behavior and profile of anonymous visitors, with the aim of improving the operation of the site.

Google Analytics is a statistical data analysis service provided by the Google company (privacy policy http://www.google.com/policies/privacy/). Google Analytics uses cookies to help the website analyze statistical data on its use (number of total visits, most viewed pages, etc.). The information generated by the cookie (including your IP address) will be directly transmitted and filed by Google on servers in the United States. Google will use this information on our behalf in order to generate statistical information on the use of SGA, Google will not associate your IP address with any other data available to Google. Google may transmit said information to third parties when required by law, or when said third parties process the information on Google's behalf. You can reject the processing of data or information by rejecting the use of cookies by selecting the appropriate settings on your browser. By using this website, you consent to the processing of information by Google in the manner and for the purposes indicated above.

8. Questions about the privacy policy

If you have any questions or comments about this privacy policy, or if you have any questions about the management of the personal information that you provide us, you can contact us at info@spanishguitaracademy.com.

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