Frequently Asked Questions (FAQ)
Can I cancel my subscription at any time?
Yes, you can cancel your membership at any time from your profile, with no penalties or commitment to stay.
If I cancel my subscription, do I lose access immediately?
No. You will continue to have access to your content until the end of the paid period.
What level do I need to make the most of the content?
The content is designed for all levels: from beginners to advanced and professional guitarists looking to refine their performance.
How do I access the content?
Once subscribed, you can access all the content through our online platform from any device with an internet connection.
Do I need to install any software to access the courses?
No. All the content is hosted on our online platform, accessible from any browser without the need for additional installations.
How often is new content added?
Every month, we publish new pieces, tutorials, and exclusive tips, so you always have fresh material to improve.
Can I download the sheet music and materials?
Yes, if you are an Annual or Lifetime member, you can download the sheet music from the Private Collection.
How do the memberships work?
We offer three plans: Monthly, Annual, and Lifetime. With any of them, you will have access to the tutorial videos. Additionally, the Annual and Lifetime plans include the Private Collection with exclusive sheet music and documents, as well as access to the Miguel Ángel Cortés collection.
Can I switch plans at any time?
Yes, you can upgrade your plan at any time. If you choose to switch from Monthly to Annual or Lifetime, you will only pay the difference.
How is the payment made?
We accept credit/debit cards and other secure payment methods. The entire process is managed through a protected gateway to ensure your security.
What should I do if I have trouble accessing my account?
If you experience technical issues, you can contact our support team, and we will help you resolve any problems as soon as possible.
